Home Service in Bangladesh – DRM Electronics

Welcome to DRM Electronics Home Service, your trusted partner for on-site repairs and servicing across Dhaka North & South City. Our expert technicians deliver professional, reliable support in the comfort of your home or office. We specialize in servicing a wide range of devices — from air conditioners and TVs to laptops, desktops, CCTV systems, printers, photocopiers, and all types of IT products.

We understand how frustrating it is when a device malfunctions. That’s why DRM brings the workshop to you — saving time, hassle, and transport. Our team is equipped to handle both hardware and software issues with integrity, transparency, and a commitment to quality.

Our Home Service Offerings

Here is an overview of the main on-site services we provide:

1. AC Service

Whether it’s a split AC, window type, or cassette model, we handle full servicing: gas recharge, compressor inspection, coil cleaning, filter replacement, refrigerant leak repair, and performance testing. Keep your cooling consistent, power consumption low, and extend your AC’s life.

2. TV Service

We service LED, OLED, QLED, Smart TVs, and conventional sets. Our services include panel repair, board replacement, software update, power supply fixes, backlight issues, and screen calibration. You get professional diagnostics and transparent quotes before any work begins.

3. Desktop / PC Service

From tower desktops to all-in-one PCs, our home service covers hardware upgrades, motherboard repairs, power supply replacement, data recovery, virus removal, OS reinstallation, and component testing.

4. Laptop Service

Our mobile laptop service includes screen replacement, keyboard repair, battery exchange, hinge repair, motherboard diagnostics, thermal paste application, SSD/HDD support, OS tuning, and driver installation. Whether it’s software or hardware, we’ve got you covered.

5. CCTV Camera Service

Security is crucial. We install, repair, and maintain CCTV cameras and complete surveillance systems. Tasks include camera replacement, DVR/NVR troubleshooting, wiring, firmware updates, motion detection setup, remote viewing configuration, and camera re-alignment.

6. Printer & Photocopy Machine Service

For both home and office, we service inkjet, laser, and multifunction printers, as well as photocopy machines. Services include drum & toner replacement, paper feed mechanism repair, printhead cleaning, alignment, and scan module servicing.

7. All Types of IT Product Service

We support general IT and electronics: routers, modems, network switches, UPS units, uninterruptible power supplies, projectors, scanners, and more. From firmware updates to board-level repair, our team is ready.

Why Choose DRM Home Service?

• Convenience & Speed

We come to your doorstep — no need to carry heavy devices or wait in line.

• Skilled & Certified Engineers

Our technicians are trained to handle complex electronics & IT repairs.

• Transparent Pricing & Quotation

You’ll receive a cost estimate before any work, with no hidden charges.

• Genuine Parts & Warranty

We use authentic parts and provide a limited warranty on repairs.

• Coverage Across Dhaka

Our service is available in both Dhaka North & South City.

• Customer-Centric Approach
• We ensure clear communication, updates, and post-repair support.

How It Works

• Book a Service — Call or fill out the service request online with your device type, issue description, and location.
• Schedule Visit — Our coordinator will propose a time slot.
• On-site Diagnosis & Estimate — Technician arrives, inspects, and gives a quotation.
• Repair & Testing — Upon your approval, we repair and test the device thoroughly.
• Warranty & Support — We offer a service warranty and guidance post-repair if needed.

Service Coverage & Pricing

Service Area: Dhaka North & South City

Contact: +8801313480442

Office Address: House No. 55, 2nd Floor, Eastern Mollika Lane, New Elephant Road, Dhaka-1205

We offer competitive pricing for all services. Final repair costs depend on issue complexity, parts required, and model type. You’ll always be informed before work begins.

Trust DRM for Your Home IT Needs

At DRM Electronics, we do more than sell devices — we support them for life. Our Home Service category is your go-to for reliable, transparent, and professional repair solutions. Whether it's your AC, laptop, TV, CCTV system, or office printer — we bring the workshop to you.

Explore DRM Home Service today and experience the highest standard of on-site electronics and IT support.

An overview of Dream Electronics BD

Dream Electronics BD (DRM) – Your Trusted Electronics & IT assistant in Bangladesh

Founded

Dream Electronics BD (DRM) was founded in 2013 with a vision to make world-class electronics and IT solutions more accessible to customers in Bangladesh. Over the years, it has become a trusted name in the market, known for quality products, reliable service, and strong customer support.

Our Focus

The company focuses on delivering cutting-edge electronics, IT hardware, software, and smart home solutions at competitive prices. From home entertainment to office technology, DRM Electronics ensures authentic products and professional after-sales service.

Mission & Objective

The mission of DRM Electronics is to empower individuals, families, and businesses with reliable technology.

• Our objectives are to provide genuine products with an official warranty.
• To deliver top-quality after-sales service for maximum customer satisfaction.
• To serve both individual consumers and corporate clients with tailored technology solutions.
• To remain a trusted technology partner in Bangladesh by maintaining quality, service, and innovation.

Achievements

• Haier ranked as the Top Seller on Daraz in 2020 and continued its success as the No.1 selling brand from 2022 to 2023.
• Over a decade of serving thousands of satisfied customers nationwide.
• Established itself as a reliable electronics retailer and service provider in Bangladesh.
• Recognized for providing authentic products and excellent customer service in both online and offline markets.

Brands

Dream Electronics (DRM) proudly offers a wide portfolio of globally trusted brands, including: Samsung, Sony, LG, Haier, Hisense, Toshiba, Osaka, JVCO, Panasonic, General, Midea, Gree, F&D, JBL, Apple, A4tech, Logitech, Microsoft, Adobe, Windows, Dahua, Hikvision, HP, Lenovo, Dell and more.

Products

We sell a wide range of electronics and IT solutions products, including:

• Television (HD, FHD, 4K, QLED, Google TV)
• Sound Systems ( Speakers, Soundbar, Home theater, PA Sound System)
• Laptops & Desktops
• Monitors & Projectors
• Smart Devices & Networking Solutions
• Printers & Office Equipment
• Gaming Accessories & Tablets

Service

DRM Electronics provides comprehensive after-sales service and repairs through skilled technicians:

• AC service
• TV service
• CCTV Camera service
• Laptop hardware update & service
• PC hardware update & service
• Photocopy machine service
• Printer service
• Software service

Corporate Solutions

We provide enterprise-level IT and electronics solutions for businesses, including:

• Customized office setups
• Smart conference solutions
• Security & surveillance systems
• Bulk supply of IT and electronics products with corporate support

Partnerships

DRM Electronics BD partners with leading international electronics and IT brands, ensuring customers receive genuine products with global warranty standards.

Certifications

• Member of Bangladesh Computer Samity (BCS)
• Member of Elephant Road Computer Baboshayee Kallyan Samity (ECS)

License

• Trade License No: TRAD/DSCC/304149/2019
• BIN NO: 003599435-0201
• E-Tin: 381256288300

Pre-Order Terms & Processing

If you wish to pre-order any electronics and IT products from us, you’re welcome to do so. We usually deliver pre-ordered products within 7 to 15 working days after confirmation. However, please note that unexpected delays may occur due to shipping or customs-related issues. In such cases, we will keep you informed. For products that are ordered directly from the manufacturer, delivery will depend on their processing and shipping schedule. In such cases, the delivery timeline may range between 15 to 90 working days.

Commitment

At DRM Electronics, our commitment is to provide:

• Authentic products
• Official warranty & reliable after-sales service
• Competitive pricing with exclusive offers
• All Bangladesh fast delivery with COD & EMI options
• Trusted customer support for long-term satisfaction

DRM Electronics continues to grow as one of Bangladesh’s most trusted electronics retailers, offering affordable, innovative, and reliable technology solutions for homes, offices, and enterprises.